Terms and Conditions

Please read these Terms carefully. By continuing to access and use the site you are deemed to have understood and agreed to them. If you do not agree to them you must refrain from using this site and any services available through it.
The Kent Restaurant Awards are open to all establishments located in Kent (including Medway and those areas within the M25 considered traditionally as Kent).

Entry to the voting is open to UK residents aged 18 or over. Employees (and their families) of Kent Restaurant Awards, their agents and anybody professionally connected with the creation or administration of the Awards are not eligible for entry. Voters must be 18 years or over on 12th August 2010.

Votes can be cast up until the 30th November 2010.
Restaurants may nominate their own Restaurants for the awards and may vote for themselves once. Restaurants may be nominated in 1 category only.

Any person nominating a Restaurant will be entered in the promotion to win a 3 course meal (with wine), for 2 at one of the award winners establishments.

Only one entry per person is permitted. However, voters may vote in all categories if they wish to - but only once in each category, anyone found to have submitted multiple entries will be disqualified and their votes voided.

Mechanisms are in place to prevent multi-voting - these votes will be automatically void.

Restaurants found to be multi voting will be disqualified and all votes for their establishment voided.

To be entered into the voting promotion you must comply in full with the entry requirements and provide a valid e-mail address for us to notify you if you win.

The awards/prizes are set out elsewhere on this web site.

Only votes received by the closing date for voting will be entered into the awards. Kent Restaurant Awards will not be responsible for delays in entries reaching us caused by interruption to internet connections, postal delays or for any other reason whatsoever.

Restaurants will be contacted and visits arranged for the judges to evaluate the dining experience. Each group of judges will evaluate the restaurant against a set list of criteria, which will be made available to the restaurateurs before the visit occurs. Restaurant may be required to provide a complimentary dining experience for the judges.

Judging - A short list of restaurants in each of the categories will be determined by online voting from diners. Our judges, to evaluate the dining experience and meet the patrons, front of house staff and chefs in person will then visit finalists.
In addition to looking for exceptional cooking, with exemplary service and general ambience, the panel of judges will be awarding additional marks for the use of fresh, wholesome, local and seasonal produce with known provenance, where there is an emphasis on sustainability and humane farming practices.

Category winners may be obliged to offer a 3 course dinner for 2 (with a bottle of house wine and water) as a prize to the person nominating the restaurant.

Results of the awards will be announced at the awards ceremony and published online after the event.

The prize winner will be notified by e-mail and may be required to take part in publicity.

The decisions of Kent Restaurant Awards and the judges in all matters under our control will be final and binding. No correspondence regarding the results of the award or draw will be entered into.

We reserve the right to terminate or suspend the awards at any time.

We reserve the right to publish the prize winners' names and/or picture for future publicity and promotions.

All rights reserved. No part of this website may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopying, recording and/or otherwise without the prior written permission of Kent Restaurant

Awards (Kent Restaurant Awards), save as may be expressly permitted.

The use of this site and any services which may be publicised on it is entirely at your own risk and we are unable to give any warranty whatsoever regarding the accuracy of the information supplied by any producer or the quality of the services they offer. We give no warranty that the site will operate error free or for any consecutive period of time."

Personal details will not be passed onto any third parties not connected to the awards.

We may use cookies as part of the voting process and you agree to their use for the purpose of Kent Restaurant Awards only.

We provide links to websites outside the Website. These linked sites are not under the control of Kent Restaurant Awards and we do not accept responsibility for the conduct of companies linked to our Website. Before disclosing your personal information on any other website, we advise you to read the terms and conditions and privacy policy of that website.

We will continuously review our Privacy Policy to ensure that it protects your privacy while supporting your user experience on the Website. We encourage you to keep visiting our Privacy Policy to see if any updates have been made.
If any part of these terms of use is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any of the remaining provisions of these terms of use.

No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.

All complaints for the supply of food or services should be directed to the relevant supplier/restaurant.

Complaints against Kent Restaurant Awards must be made within 24 hours via email. We take all complaints seriously and will endeavour to reply to any complaint within 3 working days.

If we cannot resolve complaints in a timely manner, we will suggest the use of the Safebuy mediation service.
This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.

We recommend you print a copy of these terms of use for your future reference.
Please note we have the ability to trace your IP address, and if necessary, contact your ISP in the event of a suspected breach of these terms of use.

If you have any questions regarding these terms of use or any aspect of our service please contact us.